At Mannat Enterprises (MNTENT.COM), we are committed to delivering every order safely, quickly, and efficiently to our valued customers across India. Our shipping process is transparent, reliable, and designed to ensure that you receive your products in perfect condition and on time.
We understand that our customers rely on us for chemical supplies, raw materials, and cleaning product ingredients — therefore, we take utmost care in packaging, dispatch, and logistics coordination.
📦 Courier Charges & Weight Calculation
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Standard courier rate: ₹80 per kilogram (₹80/kg).
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Minimum courier charge: ₹80 (applicable even if your parcel weight is below 1 kg).
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Weight rounding rule: If the parcel weight exceeds 1 kg, the charge is calculated for the next whole kilogram.
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Example:
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0.8 kg → ₹80
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1.2 kg → ₹160
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2.7 kg → ₹240
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5.1 kg → ₹480
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Courier charges are calculated based on total shipment weight, including product + packaging.
🕒 Dispatch & Delivery Timeline
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Orders are generally processed and dispatched within 1–2 working days after payment confirmation.
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Delivery time usually ranges between 3–7 working days, depending on your city, courier partner availability, and pincode serviceability.
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Once shipped, the tracking number and courier details will be shared with you through WhatsApp or email for real-time order tracking.
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All dispatches are made from our warehouse in India using trusted courier services like DTDC, Bluedart, or India Post.
📍 Service Coverage
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We currently deliver to all major cities and towns across India.
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For remote or non-serviceable locations, delivery time may extend depending on courier network accessibility.
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If your area is not serviceable by our logistics partners, our support team will contact you to arrange an alternate solution or courier method.
🧴 Packaging & Handling
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All orders are packed using leak-proof, tamper-evident, and secure packaging materials.
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Each product is labeled properly with product name, quantity, and safety information.
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We take every precaution to ensure that chemicals and liquids are handled and packed safely to avoid damage or leakage during transit.
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In case of fragile or sensitive materials, additional protective wrapping is used at no extra cost to the customer.
💳 Billing, GST & Additional Charges
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All courier and service charges displayed on MNTENT.COM are exclusive of GST.
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GST will be added during final billing as per applicable tax rates.
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Product prices listed include chemical cost + packing cost + service charge + courier charge (as per weight).
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No hidden charges — full cost breakdown is visible before checkout.
🔁 Order Modifications & Cancellations
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Orders can only be modified or cancelled before dispatch.
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Once shipped, the order cannot be cancelled or modified.
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For urgent cancellation requests, please contact our support team immediately via WhatsApp or email.
⚠️ Important Notes
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Shipping charges are non-refundable once the parcel is dispatched.
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In case of wrong, damaged, or leaking products, please contact us within 24 hours of delivery with clear images/videos of the parcel and product.
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Replacement or refund will be processed only after verification by our quality control team.
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Mannat Enterprises reserves the right to update or revise the shipping policy without prior notice to improve logistics efficiency.
📞 Need Help?
For any questions related to your order status, courier tracking, or delivery updates, please reach out to our support team:
📧 Email: support@mntent.com
📱 WhatsApp: +91-XXXXXXXXXX
🌐 Website: www.mntent.com